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Corporate Training Strategies with Lisa Fey and Mitchell Levy | TLL Credibility Ep. 262

This episode features #ThoughtLeader and #Expert Lisa Fey aha.pub/LisaFey, an accomplished communication expert, speaker, and author who helps leaders overcome today’s most prevalent business challenge: communication.  sharing her strategic communication tools through keynotes, training, and workshops, she helps enhance team communications throughout the entire...

Build Live Give Podcast

It’s an honor when someone invites me to be on their podcast. It took over a year for Paul Higgins and me to coordinate our schedules and time zones (Paul is located in Australia). Paul interviews individuals who left corporate America and now works as successful solo-preneurs.  That’s a fancy way of saying, if it has to get done, I get to do it!  Paul and I both worked at The Coca-Cola Company – and now run our own businesses. Here’s a link to the interview.  Give it a listen to learn more about my story and thoughts....

The Link Between Communication and Delivering Results

Results.  It’s why you are hired and what is expected. When thinking of being a success in a role or project, I consider it in 3 parts.           What’s expected of me and by who?           How will I be measured and by who?           What’s the process of ongoing check in communication? Most of the time there is some kind of standard for all of these questions.   But what do you do when there’s not? I have taken on roles where there was just a skeleton of a description because it was a new job and I needed to establish the rest.  I began by getting a clear understanding of what the end result was that was needed….If someone in this role was considered successful, what would have been accomplished? Once I had that, I reviewed it with the key constituents that would be looking at this work – the key one being my boss!  Once there was agreement here, I would look to determine what tangible ways we could measure success. There is a balance of quantity and quality.  Just ‘doing stuff’ but going nowhere does not equal success, so you have to look further than just counting how many times you do something as the key measure of success. Here is an example.  If I am a salesperson, you may want to count the number of times I contact a customer, but that’s just a measure of activity and how I spend my time.  You need to measure my actual sales to get at delivering the goal....

Social Media Golden Rule – Choose it And Use It

Social media is here to stay, and it’s easy to get overwhelmed by it.  So let’s begin at the beginning.  Facebook, LinkedIn, Twitter, etc. – they are all tools.  But only tools.  Tools only have value when they are used for a purpose.  And, when you use the wrong tool for the wrong purpose, it doesn’t work out so well.  Ever tried to hammer a nail with a screwdriver?  Enough said.  Here is how I think about my goals and then selecting my tools. I have lived all over the country so my friends and family are spread out.  I like keeping up with them and knowing how they are doing.  Facebook helps me do that.  Now, when I run into people I don’t see often, I am more up to date on what’s going on in their world and we can pick up from there.  There are also people that I like to stay connected with from a business perspective and within my age group (I’m not 20 anymore), Facebook is very relevant. As a global speaker, I need to be continually networking with people in the business community.  LinkedIn is the tool I use for this.  I have a place I can share knowledge about my subject matter, and it’s a place for people find out about each other BEFORE we talk.  I can also see who we have in common.  This helps me (and them) manage our time better and make the business world a smaller place. As a world traveler (72 countries and counting) I want an outlet to share the amazing places that I...